About Techie Soltuions Austin

Techie Solutions was founded in 2016 with a mission to assist small business and residential users with all the many technologies available today. We specialize in technology ranging from installing, maintaining and securing desktops, laptop, and server installations. One of our specialties is the installation, management or upgrading of large and small network and server deployments onsite. Also, with our extensive knowledge in self-hosted and virtualized cloud servers, Techie Solutions can help you set up a fully customized website or online Store for your business. We can also help improve your online presence by leveraging Search Engine Optimization or creating a social media presence so your customers can find you easier.
Techie Solutions Opens for Business

We want to thank everyone for checking out our new website!   We can also be found on Facebook at: https://www.facebook.com/TechieSolutionsAustin/ Twitter at: https://twitter.com/TechSolAustin LinkedIn at: http://www.linkedin.com/in/techie-solutions Google Plus…

Terms of Use

Welcome to the Techie Solutions website. By using it you agree to be bound by its legal notices (explained below) and all disclaimers and terms and conditions that appear elsewhere on the Techie Solutions website. The policies of Techie Solutions service establishments may differ substantially from those applicable to your use of the Techie Solutions website.
Techie Solutions reserves the right to change its legal notices at any time. Each time you use the Techie Solutions website, you should review the legal notices that apply to use of this site. If you are dissatisfied with the site’s Content or the legal notices, you agree that your sole and exclusive remedy is to discontinue using the Techie Solutions website.
Tampering with the site, misrepresenting a user’s identity, using buying agents, or conducting fraudulent activities on the site is prohibited.
Payments
Payments are due 30 days after work is performed. Late Payments could incur extra fees.
Right to Download
You may not download Content displayed on the Techie Solutions website, do not modify or alter the material, and do not copy or post the material on any network computer or broadcast the material in any media. Modifying, transmitting, distributing, reusing, reposting, “framing” or using the Content of the Techie Solutions website (including text, images, audio and/or video) for public or commercial purposes without written permission from an authorized Techie Solutions representative is strictly prohibited.
Proprietary Rights
All Content included on or comprising the Techie Solutions website — including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (“Content”) is protected by copyright, trademark, patent, or other proprietary rights; these rights are valid and protected in all forms, media, and technologies existing now or developed in the future. All Content is copyrighted as a collective work under U.S. and international copyright laws, and Techie Solutions owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all Content.
Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, or transmit; participate in the transfer or sale, lease or rental of; or create derivative works from or in any way exploit any of the Content, in whole or in part.
Techie Solutions logos and other trademarks on the site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by Techie Solutions and may not be reproduced, copied, or manipulated in any manner without the express written approval of the trademark owner.
By using the Techie Solutions website, you agree that all information, materials, suggestions, ideas, or comments (including testimonials) you send to Techie Solutions or any third party using the Techie Solutions website are non-confidential. By submitting solicited or unsolicited information using the Techie Solutions website, you grant Techie Solutions an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever to the extent permitted by law.
Applicable Law
The Techie Solutions website is created, operated, and controlled by Techie Solutions in the state of Texas, United States of America. Texas state laws will govern legal notices without giving effect to any principles of conflicts of law.
Links to Third-Party Websites
The Techie Solutions website contains links to other sites operated by third parties, including but not limited to third-party sites that display the Techie Solutions trademarks. These links are available for your convenience and are intended only to enable access to these third-party sites and for no other purpose.
Techie Solutions does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability, or any other representation about any third-party site or its Content. A link to a third-party site on the Techie Solutions website does not constitute sponsorship, endorsement, approval, or responsibility. Techie Solutions makes no representation or warranty as to any products or services offered on any third-party site.
Conditions of use and privacy policies for third-party sites may differ substantially from the legal notices that apply to your use of the Techie Solutions website. Please review the conditions of use for all third-party sites for more information about the terms and conditions that apply to them.
Security
The Techie Solutions website may only be used for lawful purposes. Activities including—but not limited to—tampering with the site, misrepresenting the identity of a user, using buying agents, or conducting fraudulent activities on the site are prohibited.
Users are prohibited from violating or attempting to violate Techie Solutions website security, including, without limitation, (a) accessing data not intended for such user; (b) using the website for unintended purposes or trying to change the site’s behavior; (c) attempting to probe, scan, or test system or network vulnerability or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host, or network, including, without limitation, submitting a virus to the site, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing”; (f) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; or (g) forging communications on behalf of the website (i.e., impersonating the Techie Solutions website) or to the website (i.e., impersonating a legitimate user). Sending unsolicited and unauthorized eMail on behalf of Techie Solutions, including promotions and/or advertising of products or services, is expressly prohibited. System or network security violations may result in civil or criminal liability.
You agree not to use any device, software, routine, or data to interfere or attempt to interfere with the proper working of the Techie Solutions website or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Techie Solutions website other than the search engine and search agents provided by Techie Solutions or generally publicly available browsers.
Export
Certain software or other materials that you may download from the Techie Solutions website may be further subject to United States Export Controls. No software from the Techie Solutions website may be downloaded or exported contrary to any applicable export law, including but not limited to any applicable prohibitions against download or export as follows: 1) into (or to a national or resident of) Cuba, Iran, Iraq, Libya, North Korea, Syria, or any other country to which the United States has embargoed goods; or 2) anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using Software downloaded from the Techie Solutions website, you agree to abide by the applicable laws, rules and regulations—including, but not limited to the Export Administration Act and the Arms Export Control Act—and you represent and warrant that you will not transfer, by electronic transmission or otherwise, this Software to a foreign national or a foreign destination in violation of the law.
Notification of Copyright Infringement Under the Digital Millennium Copyright Act
If you believe that your copyrighted material may have been infringed, please provide Techie Solutions Copyright Agent with the following information in writing:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and if available, an e-mail address at which the complaining party may be contacted.
A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Techie Solutions’s designated agent to receive notifications of claimed infringement can be reached by:
E-mail: contact@tsaustin.net

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Our Privacy Policy
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices. Techie Solutions follows these privacy principles both online and offline in the collection, use, security, and sharing of customer information:
NOTICE – When we ask for your personal information, we will tell you why we need it and what we will do with it.
CHOICE – When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.
SECURITY – We will use reasonable security measures to protect the personal information we receive from you.
SHARING – When we share your information with other companies to help us provide our services to you, we will require them to comply with all applicable legal requirements regarding the privacy of your information.
The following Privacy Policy describes the information and privacy practices for Techie Solutions retail stores, tsaustin.net (the “Techie Solutions Web site”), and all other locations, occasions, or events where your personal information is collected by, or on behalf of, Techie Solutions. When you provide us your personal information, you consent to the information practices described in this policy.
This Privacy Policy may not apply to Web sites that are accessible through the Techie Solutions.com site. Our Web site contains links to other sites operated by third parties, including but not limited to third-party sites that display the Techie Solutions trademark. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share, and secure your information.

Information Collected by Techie Solutions
As part of your interaction with Techie Solutions, we may collect personal information such as:
Contact information, including name, mailing address, phone number and e-mail address
Purchase information, including credit card number, billing and/or shipping information
We may also collect demographic information, including age, personal interests, and product preferences.
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request and/or collect personal information when you:
Schedule an appointment for services
Bring in your product for service
Purchase products or services
Set up an account online
Schedule a delivery or an installation
Contact us with a question or concern
Participate in other activities with Techie Solutions

Uses of your Personal Information
We use the personal information you provide for purposes including, but not limited to:
Fulfilling requests for products, services or information
Tracking and confirming online orders
Delivering or installing products
Providing customer services
Offering new products and services
Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
Performing other business activities as needed, or as described elsewhere within this Policy

Sharing of Personal Information
Techie Solutions does not sell, rent or trade your personal information to third parties.
Techie Solutions may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
Fulfilling customer orders
Sending Techie Solutions marketing communications
Delivering packages
Scheduling and performing installations
Servicing products
Fulfilling subscription services
Conducting research, analysis or administering surveys
Sending regular mail and e-mail on behalf of Techie Solutions
Processing credit card payments
The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.
Techie Solutions may also share your personal information with companies who have referred you to Techie Solutions for goods and services, or have provided space in their store locations for Techie Solutions to offer its goods and services, or have allowed Techie Solutions to have a presence on their web sites.
We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. You will be notified via email and/or a prominent notice on our applicable Web site(s) of any change in ownership, as well as any choices you may have regarding your personal information.
Any personally identifiable information you submit on a bulletin board, blog, chat room, comment about a product, or any other public forum on this Web site can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, e-mail address or any other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information. Upon your request, we will endeavor to remove content or personal information posted by you from our bulletin board, blog, chat room, community forum, comment about a product, or any other public forum on this Web site or any of our online services, online applications or mobile applications. In some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why. We also display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at contact@tsaustin.net

Choices Regarding your Personal Information

Techie Solutions communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services.
Once you provide your personal information, we may contact you through direct mail, e-mail, or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile marketing (e.g., text messages), we will require your express consent by requesting that you opt in.
If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances.
Techie Solutions will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing, and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:
30 business days for e-mails
Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice.
Although you may have opted not to receive marketing communications, you may still receive business-related communications such as appointment confirmations, repair status communications, or other organization-related communications.

Updating your Personal Information

Techie Solutions wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.
To update your name, address, phone number, and/or e-mail information, or deactivate your account:
Send a request to: contact@tsaustin.net
Please be sure to include your current information and the requested changes. We will respond to your request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of your Personal Information
Whether you are receiving services, shopping online, or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Techie Solutions cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Please note: While Techie Solutions is able to protect personal information that is provided during the course of business, Techie Solutions cannot take responsibility for data loss on the products or systems serviced. You will need to ensure your data has been removed or backed up in order to safeguard this information.

Remote Access
Techie Solutions offers remote access service to assist in diagnosing and resolving system issues. This process allows a Techie Solutions Agent to remotely access your computer to determine the problem and either repair it or provide advice on what options are available to fix the issue. By taking advantage of this service, you are giving permission to a Techie Solutions Agent to log into your computer which may contain personal information. A Techie Solutions Agent will only search your computer to determine the cause of the problem and will attempt to limit their interaction with your files to a minimum. It is your responsibility to ensure all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.
Safe Shopping Policy on tsaustin.net
We use a variety of information security measures to protect your online transactions with us. The Techie Solutions Web site uses encryption Techienology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as order information including your name, address, and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.

Cookies
A cookie is a small data file that a Web site or an e-mail may save to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection — they let us “remember” information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.
You may choose to set your Web browser to not accept cookies. However, without enabling your cookies, you will not be able to view, create an account, or make purchases on the Techie Solutions site. For more information about managing cookies, Flash cookies and other automated online information collection, click here.

Collection of Children’s Personal Information

We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 13.

Concerns About the Privacy or Security of your Personal Information

Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
Send a communication to: contact@tsaustin.net

Privacy Policy Changes
We may need to update our Privacy Policy as Techie Solutions and our customers grow and evolve. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

Last revision date: February 26, 2017